Visit ~/Library/Caches then ~/Library/Preferences and then ~/Library/Logs and delete Steam from all of them. Then select Go to Folder (Shift + ⌘ + G). 
Navigate to your hard drive ➙ Library ➙ Application Support and delete the Steam folder. It’s possible for Steam connection errors to remain even after you delete the app - since they could involve not the core app itself, but rather its cache files, which are kept in your Mac’s Library folder. Proceed with the installation instructions on your Mac. Go to your Applications folder (Shift + ⌘ + A). In case you still experience Steam not starting, you should reinstall the app: Since the problem could somehow be intertwined with your system, the next step is to restart your Mac: simply click the Apple icon in the menu bar ➙ Restart… Select the Steam process and click Stop in the top bar. Find Steam in the list of processes or use the search box. Additionally, check whether there are any Steam updates in Steam ➙ Check Updates.Īnother option involves quitting Steam completely (⌘ + Q) along with any auxiliary processes it might be running. If not, go with Stay in Offline Mode, then in the menu select Account ➙ Go Online ➙ Connect to the Internet ➙ Restart Steam. Click Retry Connection - the app will try to connect to your account once again. When you get the “Could not connect to Steam network” error message, there are a few things within the Steam app that you could do to try to fix it.įirst, the Connection Error dialog window gives you two options: Retry Connection and Stay in Offline Mode. Here’s how to proceed with your Steam troubleshooting step by step. It could be anything, from corrupt installation files to the app’s cache. Other times, the reasons behind Steam not starting take root in your Mac or local network. To rule out this error, start by checking whether Steam’s servers are online by visiting /stats. Thus, sometimes, Steam’s popularity could be the reason behind its servers not coping with the amount of requests coming in. 
Without a doubt, Steam is a truly complex system, connecting millions of people every day to resource-heavy games at lightning speed. So what do you do when Steam won’t launch? Let’s look at the most common reasons for why Steam won’t open and describe the ways to fix them in detail. In fact, online you can find a growing number of complaints regarding Steam’s “Could not connect to Steam network” message. However, from time to time, Steam not starting could be a problem. WiFi Explorer analyzes and troubleshoots your network.Īs one of the largest game distribution platforms in the world, with more than 100 million users, Steam is an essential app for anyone who likes to play games on Mac.
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